Christopher Foltz, Managing Partner of Christopher Foltz & Company, announced today that the Chicago based communication strategy firm has received the highest rating, A+, from the Better Business Bureau. CFCo became a BBB accredited public relations counselor in August 2010. Becoming an Accredited Business with the BBB is an honor not accorded to all businesses because not all businesses meet eligibility standards.
“Accreditation in the BBB is by invitation only,” says Steve J. Bernas, President and CEO of the BBB serving Chicago and Northern Illinois. “And only those businesses that meet our high standards and pass the review process are approved by or Board of Directors.”
As with all businesses that are accredited by the BBB, Christopher Foltz & Company has committed to the BBB code of Business Practices. The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and being truthful. Bernas adds, “To maintain their Accreditation, a business must be transparent, honor their promises, be responsive to their customers and safeguard their privacy.”
“We are proud to be a BBB Accredited Business,” said Foltz. “In today’s world it is imperative that our customers know how seriously we take our commitment to excellence and good customer service. Our achieving BBB Accreditation exemplifies that goal. Over the last quarter we have been able to develop systems to facilitate the best levels of customer service with our ever expanded agency.”
The Better Business Bureau serving Chicago and Northern Illinois represents more than 7,000 Accredited Businesses and lists an additional 102,000 businesses in its ratings of area companies. In addition, it is part of an international organization with ratings on more than 4.5 million businesses throughout the United States and Canada.