gray elephant with calf standing on ground at daytime 
Photo by Hu Chen on Unsplash

Gratitude for Recency

Sometimes all you need to do is ask.

And this was one of those times.

Most of my purpose local disk files are created either by downloading or screenshots.

Everything else is created in the cloud. (If I ever get back to programming, that will change.)

On my mac these local files get born in one of two places, if they were only in one place, life would be easier.

This is the idea of “recents” on my mac. It almost works. It took 2 minutes to fix after the Delight Team of Superhuman told me how, and now it does work. The answer came the same day. It was even directly related to their product.

Today’s baby animal picture goes out to that well-named team for reminding me that customer service isn’t dead.

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Written by Russell Brand

Russell has started three successful companies, one of which helped agencies of the federal government become very early adopters of open source software, long before that term was coined. His first project saved The American taxpayer 250 million dollars. In his work within federal agency, he was often called, “the arbiter of truth,” facilitating historically hostile groups and factions to effectively work together towards common goals


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